My ULN request CTF will not load to S2S I get a message inferring that the file is invalid, what can I do?

The most recent CTF upgrade to version 19.0 includes a URN for both “Source School” and “Destination School” This is not yet updated for the ULN request CTFs.

Right click on your file within the CTFOUT folder, and open with wordpad. Within the first 20 lines you will find the 2 lines containing the URN, delete these 2 lines completely, go to the top left and save the file, then close it, this should enable you to upload the file to S2S successfullyThe most recent CTF upgrade to version 19.0 includes a URN for both “Source School” and “Destination School” This is not yet updated for the ULN request CTFs.

Right click on your file within the CTFOUT folder, and open with wordpad. Within the first 20 lines you will find the 2 lines containing the URN, delete these 2 lines completely, go to the top left and save the file, then close it, this should enable you to upload the file to S2S successfully.

If you run into trouble following the above advice, please log a call as normal with the IT Service desk on 01473 265555 so the SIMS team can call you back and assist you.